From AI confusion to clarity.

Impacter is a European AI automation company that combines a self-serve agent platform with a team that implements for you. Unlike tools that stop at a chatbot, Impacter identifies where AI saves time and money in your business, builds the agents and workflow automations, and runs them on GDPR-proof EU infrastructure. The approach comes from hands-on work with 100+ companies.

It depends on scope, but most SMEs start with a free 30-minute assessment and a first automation in the low four figures, then scale up per process once the savings are proven. Impacter prices per delivered use case rather than per seat, so you pay for automations that are live and measurably saving hours — not for licences nobody uses.

Typically two to six weeks from first call to a production agent. The assessment takes about a week, building a first agent from a proven template takes one to two weeks, and the rest is connecting your tools, testing with real data and training your team. Complex multi-system workflows take longer, which is why we always ship one narrow process first.

Yes. Everything runs on EU servers with per-workspace data isolation, audit logs and right-to-erasure built in, and your data is never used to train third-party models. You can also restrict a workspace to EU-native models only, so no request leaves European jurisdiction. See our European AI page for the full data-residency setup.

The best first candidates are high-volume, rule-heavy processes with a clear input and output: inbox triage and routing, quote and proposal drafting, lead enrichment and CRM hygiene, invoice and document processing, and first-line customer support. Processes that need legal judgement, sensitive negotiation or constant exceptions should wait until the basics are running.

No. Impacter is built so business teams configure agents from templates without writing code, and our team handles the technical build, integrations and deployment. If you do have developers, they can extend agents with custom tools and APIs — but nothing about getting started depends on having them.

It escalates to a human instead of guessing. Every Impacter workflow supports human-in-the-loop approval steps, so an agent can draft the reply, prepare the invoice or propose the decision, and a named person approves it from the dashboard, email, Slack or their IDE. Anything an agent genuinely cannot do, our team can pick up as delivered hours.

Yes. Impacter connects to 250+ business tools including Gmail, Outlook, Slack, HubSpot, Salesforce, Notion and Google Drive through secure per-workspace OAuth, so an agent reads and writes in the systems your team already lives in. For anything without a standard connector, we build the integration against your API.